Product Owner Assistant (Customer Support) for Hire
Locations
ABOUT THE EMPLOYER
As a Customer Support / Product Manager Assistant at Apps Do Wonders, you’ll be the frontline voice for our users while learning the fundamentals of product management. You’ll provide email-based support, bridge communication between customers and our development team, and contribute to product strategy and improvement initiatives.
WHAT WILL YOU WORK ON?
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Respond to customer inquiries via email with professionalism and clarity
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Document and communicate customer issues to the development team and collaborate on resolutions
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Maintain and continuously improve product documentation based on user feedback
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Analyze and enhance our AI support agent’s responses to improve customer experience
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Support the Product Manager with various tasks including writing user stories, conducting research, and performing data analytics
WHAT SKILLS AND EXPERIENCE ARE WE LOOKING FOR?
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Excellent written communication skills in English
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Strong attention to detail and organizational abilities
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Eagerness to learn about both customer support and product management
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Basic analytical skills and comfort with data
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A proactive mindset and willingness to take on diverse challenges
ARE THERE ANY OTHER REQUIREMENTS?
12:00-21:00, 5/2, UTC+5
Featured benefits:
– Career Growth
– Work with Modern Tech
– Remote-Friendly Flexibility
– International Experience
– Pathway to U.S. Market Opportunities
– Stable, Growing Industry
