ABOUT THE EMPLOYER

Our client is a leading provider of cloud-based enterprise software. As a fast-growing, venture-funded startup, we believe growth creates opportunities for everyone on our team and that accelerated experience + adaptive learning = career success.

The Business Analyst will report to the Product Manager and assist the product team. In
addition, they will collaborate with other teams to obtain the data and requirements needed to develop solutions for customers. They will work closely with product and engineering in
detailing workflows and following processes to bring a requirement from concept to working
features in the company’s main product for shipping and logistics.

WHAT WILL YOU WORK ON?

  • Work with the Product and Engineering teams helping to get customers live within our system by successfully integrating 3rd party applications.
  • Be able to take 3rd party system mappings and translate those into our integration tool to ensure proper flow of data.
  • Act as a liaison between internal teams and external partners.
  • Be a subject matter expert of the product and industry (overtime)
  • Take a long-term view of the product and guide short-term efforts toward meeting or business goals.
  • Work with other Product Owners and Scrum team to deliver high-quality products on time and with success.
  • As needed, participate in the breakdown of business requirements to functional requirements
  • Work closely with our carrier partners as we continue to build an integrated network

WHAT SKILLS AND EXPERIENCE ARE WE LOOKING FOR?

  • Ability to read and understand API documentation
  • Ability to translate API documentation into functional Postman Collections
  • Ability to efficiently perform technical troubleshooting via email with external partners
  • Proficiency with SQL
  • Bachelor’s degree or equivalent work experience
  • Test Preferred of 2 years’ experience as a BA for API integrations
  • 1+ years of experience in a job in the shipping and logistics software market is preferred
  • Excellent written and verbal communication skills
  • Technical background, with experience in SaaS cloud based solutions
  • Excellent teamwork skills
  • Project Management skills
  • Accuracy and Attention to Detail
  • Professional demeanor
  • Work effectively in a team setting
  • Work efficiently across distributed teams
  • Aptitude for learning new technologies and concepts
  • Proficient time management abilities
  • Manage multiple activities in parallel
  • Strong oral and written communication skills
  • Excellent organizational skills
  • Ability to work independently
  • Identify and resolve workflow inefficiencies
  • Communicate technical information to customer, vendor and various organizational units
  • Proficiency with basic Javascript
  • Ability to handle multiple priorities and projects at once

ARE THERE ANY OTHER REQUIREMENTS?

  • The team is US-based, so it is important to have time overlap with them until 13:00 CST.

apply back to jobs